FAQ

All orders are shipped by Australia Post regular or express postage options.

Australia Posts shipping times commence after your order has finished processing.

Please visit www.thefunctionalteacher.com.au/shipping-times for Australia Posts current shipping times.

Processing time will vary, and we will have this displayed on the checkout page. Processing time is when your order is picked & packed and can vary depending on the time of year and current volume of orders. Common peak times are during launches, cyber weekend promotions and Christmas promotions.

Yes, you will receive an email with your tracking number
once your order is ready to ship. If you do not receive this email, please
contact us at support@thefunctionalteacher.com.au and we can get this sorted.

Please click here to view our returns policy: www.thefunctionalteacher.com.au/returns-policy

Please email support@thefunctionalteacher.com.au if you would like to initiate a return.

Yes, we absolutely do bulk orders for schools at a discounted rate if your order is 10+ planners. Please email us at support@thefunctionalteacher.com.au to get started.

If you are interested in creating a completely custom planner for your school/business, we would love to manufacture this locally for you. Please email support@thefunctionalteacher.com.au with more details about your project and we can let you know if we’d be the right fit!

If you have a planner design and would like a local Australian manufacturer, we are happy to discuss this project. At this time, we
are not collaborating on planner designs. Please email support@thefunctionalteacher.com.au with more details about your project and we can let you know if we’d be the right fit!

Absolutely! Please email support@thefunctionalteacher.com.au for more details about our wholesale process.